Shop by Category
Prices: US Dollars
Refund & Return
WE DO NOT ACCEPT RETURNS ON ACCESSORIES & SHOES.
WE ONLY ACCEPT RETURNS ON DRESSES.
The following should be included in the return package for exchange.
1. Shipping and handling fee
For USA exchange: $10 per dress to be exchanged + or - dress price.
For International exchange: $35 for shipping and $10 per dress to be exchanged + or - dress price.
Please make money order or cashier's check payable to "Wonderful Dress INC" that to be included in the returned package. We do not accept personal checks.
2. The memorandum explaining what to be done with the exchange
3. The copy of the original invoice.
If replacement is not in stock or unavailable, you may exchange for any other dress available on our site plus or minus the difference of the price of replacement. If a replacement is lower than the price of an originally purchased merchandise, we will gladly credit the difference in your account as a store credit that can be used at any time. However, if a replacement merchandise price is higher than your originally purchased merchandise, our customer service representative will contact you for the payment methods.
The following should be included in the return package for refund.
1. The memorandum stating this return is for refund not exchange.
2. The copy of the original invoice. 30% restocking fee will be applied to refund.
The item must be returned in new and unused condition, in the original boxes and with all paperwork (this includes warranties), parts and accessories to insure full credit. "New and unused" means that there are no scratches, marks, or blemishes on the item; there are no signs of wear on the product, the tags, or the case; and the product must not have been sized or altered in any way. We cannot accept a return of any item with any indication that it has been used.
Send returns to:
Return freight charges must be covered by the customer. In case of product exchange, WonderfulDress.com will cover the cost to re-ship the new item back to the customer.